Welcome to Thalia Cushions! We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website.

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

  • Name, email address, phone number, and shipping address.
  • Order details and purchase history.
  • Communication records when you contact us.
  • Technical information such as IP address, browser type, and browsing activity.

2. How We Use Your Information

We use the information collected to:

  • Process and fulfill your orders.
  • Provide customer support and respond to inquiries.
  • Improve our website and user experience.
  • Send order confirmations, shipping updates, and promotional offers (if subscribed).

3. Data Protection and Security

We implement security measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no online platform is 100% secure, and we encourage you to take precautions when sharing personal information.

4. Third-Party Services

We do not sell, trade, or rent your personal information. However, we may share necessary details with service providers involved in order fulfillment and website operation (logistics partners).

5. Cookies and Tracking Technologies

We may use cookies and similar technologies to enhance your browsing experience. By using our website, you consent to the use of cookies.

6. Opt-Out Instructions

You can opt out of receiving promotional emails by clicking the “unsubscribe” link in our emails or by contacting us directly. Please note that transactional emails related to your orders cannot be opted out of.

7. Your Rights

As a user, you have the right to:

  • Request access to the personal data we hold about you.
  • Request correction or deletion of your information.
  • Withdraw consent for marketing communications.

8. Contact Us

If you have any questions about this Privacy Policy or wish to opt out of communications, please contact us at [email protected].